These Terms and Conditions ("Terms") apply to the use of the website of Soulven UG, Platz der Einheit 2, 60327 Frankfurt am Main, Germany (“Soulven,” “we,” “us,” or “our”), including all digital products, promotional content, community interactions, and business-related activities provided through our platforms.
By accessing or using our website, purchasing or accessing our products, or engaging with our community, you agree to be bound by these Terms.
2. Intellectual Property Rights
All trademarks, logos, designs, graphics, texts, game assets, and other content displayed on our website and related platforms are the exclusive property of Soulven UG or its licensors.
Unauthorized reproduction, distribution, or modification of such content is strictly prohibited.
Users submitting content (e.g., fan art, community contributions, comments, or uploads on Discord or other linked platforms) grant Soulven UG a non-exclusive, worldwide, royalty-free right to use, display, reproduce, and share such content for promotional and community purposes, without transferring ownership of the user’s intellectual property.
3. Website Use & Restrictions
Our website may provide links to third-party platforms such as Steam, Discord, YouTube, TikTok, and other social media platforms. By leaving our website, you agree to be subject to the respective third-party terms and conditions.
You agree not to misuse the website, including but not limited to attempts to hack, disrupt, spam, or post illegal, abusive, or offensive content.
Soulven reserves the right to restrict or terminate access in cases of misuse.
4. Community Guidelines
When participating in our community channels (including Discord, social media, and forums linked through our website), users must follow these rules:
Be respectful to others; no hate speech, harassment, spam, or offensive content is permitted.
Do not post illegal, harmful, or infringing content.
Respect intellectual property rights of others.
Moderators and Soulven UG reserve the right to remove content and/or ban users who violate these guidelines.
5. Purchases & Payments
Currently, purchases of our games are only available through third-party platforms such as Steam.
In the future, we may enable purchases directly via our website (e.g., digital game keys, merchandise, donations). If so, we plan to support Klarna, PayPal, and major credit cards as payment methods.
Any such future sales will be subject to applicable consumer rights and EU withdrawal/cancellation policies, which will be clearly communicated at the time of purchase.
6. Liability Disclaimer
Our website and all content are provided “as is” and without warranties of any kind, whether express or implied.
While we strive to ensure accuracy, Soulven UG assumes no liability for errors, downtime, or incomplete information.
External links (e.g., Steam, Discord, Social Media) are provided for convenience. We have no control over and accept no responsibility for the content, policies, or practices of third-party sites.
Soulven UG shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or community channels.
7. Privacy & Data Protection (GDPR)
Soulven UG processes personal data in compliance with the General Data Protection Regulation (GDPR) and German data protection law.
By using our website, you consent to the use of cookies and tracking technologies, including but not limited to:
Google Analytics
Meta/Facebook Pixel
TikTok Pixel
Reddit Pixel
Data collected may be used for analytics, marketing, and improving user experience.
For full details, please refer to our separate Privacy Policy [link].
8. Governing Law & Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
Jurisdiction for all disputes shall be Frankfurt am Main, Germany, provided the user is a merchant, legal entity, or has no general place of jurisdiction within Germany.
9. Changes to the Terms
Soulven UG reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on the website. Continued use of our services constitutes acceptance of the updated Terms.
10. Contact Information
If you have any questions regarding these Terms, please contact us at:
Soulven UG
Platz der Einheit 2
60327 Frankfurt am Main
Germany
Email:
